Refund policy

Return Policy for Nics Bars

We want every customer to be completely satisfied with their purchase. If you are not satisfied with your snack bar, you may return the product under the following conditions:

Eligibility for Return

• Return Period: Returns are accepted within 7 days of the purchase date.
• Product Condition: The product must be unused, unopened, and in its original packaging.

Return Process

1. Contact Customer Service: To initiate a return, contact our customer service team at info@nics-bar.com or through the form at nics-bar.com/contact
2. Required Information: Provide your order number and the reason for the return.
3. Shipping the Product: Ship the product to our return address: 4499 Corporate Square Unit B, Naples, FL 34110.

Shipping Costs

• Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
• Defective or Incorrect Product: If the product is defective or incorrect, we will cover the return shipping costs.

Refund

• Refund Method: A full refund will be issued to the original payment method once the return is processed.
• Processing Time: Refunds are processed within 14 days of receiving the returned product.

Exceptions and Restrictions

• Ineligible Products: Opened, used, or damaged products are not eligible for return.
• Additional Terms: We reserve the right to refuse returns that do not meet the above conditions.

Contact

For any questions or further assistance, please contact our customer service team at info@nics-bar.com.